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Environmental Health Services Effectiveness Insight Instrument
Please indicate what best describes your overall experience with Environmental Health Services and our Department as a whole:
1. Were you treated with respect by all health department staff?
*
Very Respectful
Moderately Respectful
Somewhat Respectful
Very Disrespectful
Please explain your choice.
2. Overall, please rate the effectiveness/helpfulness of the Health Department Services you received.
*
Very Effective
Moderately Effective
Somewhat Ineffective
Very Ineffective
3. Please provide any suggestions for improving our services.
4. Overall, I am satisfied with my experience with Environmental Health Services.
*
Very Satisfied
Moderately Satisfied
Somewhat Unsatisfied
Very Unsatisfied
5. My message (phone call/email/Facebook) was answered promptly and was directed appropriately.
Strongly Agree
Agree
Disagree
Strongly Disagree
Please leave blank if you did not contact the Kendall County Health Department.
6. Applications/forms are clear and easy to fill out.
Strongly Agree
Agree
Disagree
Strongly Disagree
Please leave blank if this does not apply.
7. Staff member/inspector was knowledgeable about the topics discussed.
*
Strongly Agree
Agree
Disagree
Strongly Disagree
8. I feel the work of the Kendall County Health Department has helped me make positive changes to better the health outcomes for myself and/or my customers.
Strongly Agree
Agree
Disagree
Strongly Disagree
Results from this survey will be tabulated and used for effectiveness assessments and quality improvement and in no way will be associated with you, your business or your property.
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